Return and Refund Policy

Thank you for shopping at www.arthood.in. This policy explains when and how products purchased from Arthood may be cancelled, returned or refunded.

In this policy, “Arthood”, “we”, “us” and “our” mean Veda Ventures, 903, 3rd Cross, Kalyannagar, HRBR I Block, Banaswadi, Bangalore – 560043, Karnataka, India.

• Goods – Items offered for sale through Arthood.
• Order – Your request to purchase Goods from us.
• Service – The Arthood website and its shopping services.
• You – The individual or legal entity using the Service.

You may request cancellation within seven days after you, or a person appointed by you other than the carrier, receives the Goods.

To cancel, send us a clear statement by email at krishnaveda@vedaventures.in or call +91 9008612401.

After we receive and approve the returned Goods, we will process the reimbursement within 14 days using the original payment method. We will not charge a separate reimbursement fee.

To be eligible for a return:

• the return must be requested within seven days after delivery;
• the Goods must be returned in their original packaging; and
• the Goods must not fall within a non-returnable category listed below.

We may refuse a return that does not meet these conditions. Only regularly priced Goods are eligible for a discretionary refund. Sale Goods are not refundable unless applicable law requires otherwise.

The following Goods cannot normally be returned:

• custom-made or clearly personalised Goods;
• Goods that deteriorate rapidly, are unsuitable for return by their nature or have expired;
• sealed Goods that are unsuitable for return for health or hygiene reasons after being unsealed; and
• Goods that, after delivery, have become inseparably mixed with other items.

These exclusions do not limit rights that cannot be excluded under applicable consumer law.

You are responsible for the cost and risk of returning eligible Goods to:

Veda Ventures
903, 3rd Cross, Kalyannagar, HRBR I Block
Banaswadi, Bangalore, Karnataka 560043
India

We recommend using an insured, trackable delivery service. We cannot be responsible for Goods damaged or lost during return shipment and cannot issue a refund without receiving the Goods or proof that the return was delivered.

If Goods were marked as a gift and shipped directly to you, an approved return will be issued as gift credit after the returned Goods are received.

If the Order was not marked as a gift, or the gift giver received it before giving it to you, the refund will be sent to the original purchaser using the applicable refund method.