Shipping Policy

Veda Ventures Private Limited (“ERPL”, “we”, “us” or “our”) operates Arthood and manages the shipping of orders placed through www.arthood.in.

This policy explains our delivery options, estimated timeframes, local pickup process and how we handle delays. Please read it together with our Terms and Conditions.

We offer the following delivery options to meet different customer needs:

• Standard delivery – Estimated delivery within 3–5 business days.
• Expedited delivery – Estimated delivery within 2–3 business days.

Available methods, shipping charges and estimated delivery dates may vary by order and destination and will be shown during checkout where applicable.

Orders are normally prepared and dispatched within two days. Delivery estimates begin after dispatch and are estimates rather than guaranteed arrival dates.

We may contact you if we need additional address or order information before dispatch.

Local pickup is available for customers who prefer to collect their order in person. Pickup orders are normally ready within two days.

Please wait for the confirmation email before visiting the pickup location. The confirmation will contain the collection details and any applicable pickup hours. You may be asked to show the confirmation or suitable identification so the order can be handed to the correct person.

Orders may be delayed by weather, high demand, logistics constraints, carrier disruption or other events beyond our reasonable control. If we become aware of a delay, we will try to notify you with an updated order status and revised delivery estimate.

If an order is significantly delayed, contact us to discuss the available options. Depending on the order status and circumstances, you may be able to continue with, modify or cancel the order for a refund.

Some oversized, unusually heavy or otherwise restricted products may not qualify for every shipping method or destination. Any known restriction or additional charge will be shown on the product page, during checkout or communicated before dispatch.

We may be unable to deliver to a location that is outside carrier coverage or affected by legal, safety or operational restrictions. If we cannot fulfil delivery, we will contact you to arrange an alternative or cancellation.

Shipping this order does not change your rights under our return terms. For eligibility, exclusions, return-shipping responsibilities and refund timing, please review our Return and Refund Policy.